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1. Price

a. The price quoted is based on current costs of equipment, materials and labour.

b. The Estimate will remain valid for 30 days from the date stated and can be accepted anytime.

c. The estimate is based on the work being done during normal working hours of 08:00Hrs and 17:00Hrs.

d. Any additional work or variation shall be charged on a time and materials basis or be subject to a separate estimate.

2. Terms of Payment

  1. Prior to any job being carried out we may require a deposit of 25% of the total estimate cost.

  2. Payment will be due upon completion of the works, if an account is granted payment must be made within 30 days otherwise we shall apply a surcharge of £20.00 to the total invoice amount.

  3. Should any payment made be stopped or cancelled we reserve the right to charge a minimum of £25 for administration, which will also apply to payment not honoured by the bank or building society etc.

3. Completion

  1. RVP Services Ltd shall make every endeavour to carry out the work within the period stipulated or within a reasonable time but we shall not be held responsible for any delay, loss or damage arising out of any cause beyond his control.

  2. Because of changes in design or modifications by the manufacturers or through lack of availability then RVP Services Ltd may not be able to supply the equipment originally specified. ​In such event he shall be regarded as satisfactorily completing the contract if he supplies with the agreement of the customer a satisfactorily and reasonable alternative item and the price adjusted accordingly.

4. Ownership of Materials

All materials, appliances and fitments and other goods shall remain the property of the contractor until all accounts have been settled in full.

Failure to pay may result in materials being removed.

The contractor will not be liable to any damage caused by the removal of said materials.

5. Risk

RVP Services Ltd shall be responsible for equipment, materials and labour supplied by them during the course of the work, but shall not be liable to replace the equipment already installed or re-do work already carried out by them which may have been destroyed, damaged or stolen in circumstances where they are not at fault.

6. General Guarantee

  1. RVP Services Ltd guarantees that all goods and materials supplied by them if ordered by description and/or specification shall correspond to that description.

  2. RVP Services Ltd guarantees that all materials supplied by them will be merchantable quality and reasonably fit for the particular purpose for which they are purchased.

  3. RVP Services Ltd will make good defects due to bad workmanship and replace any defective materials or goods supplied provided that any defects are brought to the notice within twelve months of completion of the work. But this guarantee does not extend to: (a) Any loss or damage or indirect nor any work entailed due to the apparatus being put into operation by the customer or at this request before it is handed over for beneficial use (b) Any consequential loss or damage caused directly or indirectly by any articles or materials not manufactured by them except in case of negligence or breach of contract. (c) Our general guarantee does not cover for emergency calls unless the defect is causing damage.

  4. If any items such as televisions, units, mirrors etc., come loose from the wall while under warranty and the cause to the item coming loose is found to be defective plaster work, misuse or similar RVP Services Ltd warranty will not apply and costs incurred will be charged out at normal rates.​

7. General Conditions

  1. RVP Services Ltd shall take ever care during the carrying out of the works but the estimate does not include renewing flooring or accidental redecoration subsequent on upon the proper execution of the work. In particular the customer shall remove or be responsible for all floor coverings including carpets and lino. Unless otherwise agreed RVP Services Ltd shall lift and relay softwood tongued and grooved flooring as necessary, if flooring requires to be replaced there will be an extra cost supplied for this. It is not always possible to avoid minor damage but we will make every effort to keep this to a minimum. We shall not be responsible for lifting and relaying hardwood flooring or panelling.

  2. RVP Services Ltd will not be responsible for any damage to carpets, floor coverings etc., during any lifting or re-fitting.

  3. When estimating/quoting for the work RVP Services Ltd will endeavour to provide a cost for the proposed works however will not be held responsible for any omissions, especially any as a result of work which were not visible at the time of the surveyors visit.

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